Step 1: Access the Instruments & Services Portal

A To access the Instruments & Services Portal, please

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Once your account is activated you can access the Portal.

B Locate the Instruments & Services Portal under "Sign In to Your Account"

C Add Instruments to your Portal within Instruments or Labs:

See Step 2 for more information.

Step 2: Customize your Instruments & Services Portal

The Portal is designed to help you manage your instrument use and care online:

Once you add instruments to your Instruments & Services Portal, you can view your instrument service history, request field service reports, and track warranty and service contract information.

1. Go to the Instruments or Labs section and click “Add Instruments”
2. Find and select your instruments by entering your serial numbers into the search box
3. If you cannot find your instrument, click “Request to have it added” and complete the form
4. If applicable, request to be a Site Administrator or Lab Administrator by clicking on the User Preferences link

We suggest that you watch the Instruments video to view detailed instructions on how to set-up and begin using your Portal. Additional help videos can be found within the Help section of the Instruments & Services Portal.