Service Plans
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Thermal Cyclers
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Veriti® 60-Well Thermal Cycler
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Veriti® 96-Well Thermal Cycler
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Veriti® 384-Well Thermal Cycler
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60-Well GeneAmp® PCR System 9700
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96-Well GeneAmp® PCR System 9700
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Dual 96-Well Gene Amp® PCR System 9700
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Dual 384-Well Gene Amp® PCR System 9700
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Auto-Lid Dual 384-Well GeneAmp® PCR System 9700
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9800 Fast Thermal Cycler
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2700 Thermal Cycler
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2720 Thermal Cycler
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AB Complete
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AB Assurance
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AB Maintenance
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AB RC Maintenance
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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AB RC Maintenance Plus
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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AB RC Support
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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AB RC Support Plus
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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Rapid Exchange
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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AB Extended Care
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Value-Added Services
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Thermal Cyclers
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Veriti® 60-Well Thermal Cycler
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Veriti® 96-Well Thermal Cycler
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Veriti® 384-Well Thermal Cycler
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60-Well GeneAmp® PCR System 9700
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96-Well GeneAmp® PCR System 9700
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Dual 96-Well Gene Amp® PCR System 9700
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Dual 384-Well Gene Amp® PCR System 9700
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Auto-Lid Dual 384-Well GeneAmp® PCR System 9700
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9800 Fast Thermal Cycler
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2700 Thermal Cycler
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2720 Thermal Cycler
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Remote Diagnostics
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Technical Assistance Center (TAC)
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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On-Site Application Consulting
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Planned Maintenance
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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Compliance and Validation Services
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Thermal Cyclers
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Veriti® 60-Well Thermal Cycler
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Veriti® 96-Well Thermal Cycler
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Veriti® 384-Well Thermal Cycler
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60-Well GeneAmp® PCR System 9700
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96-Well GeneAmp® PCR System 9700
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Dual 96-Well Gene Amp® PCR System 9700
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Dual 384-Well Gene Amp® PCR System 9700
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Auto-Lid Dual 384-Well GeneAmp® PCR System 9700
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9800 Fast Thermal Cycler
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2700 Thermal Cycler
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2720 Thermal Cycler
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IQ/OQ (IPV not available)
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Field Service Engineer (FSE)
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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Customer
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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On-Site Temperature Verification
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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Pure Dye Calibration
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Computer System Validation
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On-Site Risk Assessment
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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Warranty Details
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Thermal Cyclers
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Veriti® 60-Well Thermal Cycler
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Veriti® 96-Well Thermal Cycler
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Veriti® 384-Well Thermal Cycler
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60-Well GeneAmp® PCR System 9700
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96-Well GeneAmp® PCR System 9700
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Dual 96-Well Gene Amp® PCR System 9700
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Dual 384-Well Gene Amp® PCR System 9700
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Auto-Lid Dual 384-Well GeneAmp® PCR System 9700
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9800 Fast Thermal Cycler
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2700 Thermal Cycler
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2720 Thermal Cycler
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Length of Warranty (Years)
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
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Extended Warranty Available
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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