Service Plans
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Next-Generation Sequencing
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SOLiD® 3 System
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Covaris® System
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Ultra-Turrax® Tube Drive from IKA®
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HydroShear® System
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SOLiD® 4 System
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EZ Bead™ Enricher
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EZ Bead™ Amplifier
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EZ Bead™ Emulsifier
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5500 SOLiD® System
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5500 xl SOLiD® System
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AB Library Builder™
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Ion Torrent™ Personal Genome Machine™ Sequencer
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Ion OneTouch™ System
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AB Complete
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✓
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✓
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✓
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✓
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✓
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AB Assurance
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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AB Maintenance Plus
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✓
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✓
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✓
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✓
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✓
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AB RC Maintenance
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AB RC Maintenance Plus
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AB RC Support
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AB RC Support Plus
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Rapid Exchange
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✓
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✓
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✓
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✓
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AB Extended Care
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Value-Added Services
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Next-Generation Sequencing
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SOLiD® 3 System
|
Covaris® System
|
Ultra-Turrax® Tube Drive from IKA®
|
HydroShear® System
|
SOLiD® 4 System
|
EZ Bead™ Enricher
|
EZ Bead™ Amplifier
|
EZ Bead™ Emulsifier
|
5500 SOLiD® System
|
5500 xl SOLiD® System
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AB Library Builder™
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Ion Torrent™ Personal Genome Machine™ Sequencer
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Ion OneTouch™ System
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Remote Diagnostics
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✓
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✓
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✓
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✓
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✓
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Technical Assistance Center (TAC)
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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On-Site Application Consulting
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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Planned Maintenance
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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Compliance and Validation Services
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Next-Generation Sequencing
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SOLiD® 3 System
|
Covaris® System
|
Ultra-Turrax® Tube Drive from IKA®
|
HydroShear® System
|
SOLiD® 4 System
|
EZ Bead™ Enricher
|
EZ Bead™ Amplifier
|
EZ Bead™ Emulsifier
|
5500 SOLiD® System
|
5500 xl SOLiD® System
|
AB Library Builder™
|
Ion Torrent™ Personal Genome Machine™ Sequencer
|
Ion OneTouch™ System
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IQ/OQ/IPV
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✓
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✓
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✓
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✓
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✓
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On-Site Temperature Verification
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Pure Dye Calibration
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Computer System Validation
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On-Site Risk Assessment
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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Warranty Details
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Next-Generation Sequencing
|
SOLiD® 3 System
|
Covaris® System
|
Ultra-Turrax® Tube Drive from IKA®
|
HydroShear® System
|
SOLiD® 4 System
|
EZ Bead™ Enricher
|
EZ Bead™ Amplifier
|
EZ Bead™ Emulsifier
|
5500 SOLiD® System
|
5500 xl SOLiD® System
|
AB Library Builder™
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Ion Torrent™ Personal Genome Machine™ Sequencer
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Ion OneTouch™ System
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Length of Warranty (Years)
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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Extended Warranty Available
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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✓
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