Life Technologies understands that your instrumentation is critical to your productivity. That’s why we are dedicated to providing the highest-quality support and proactive care for your instruments.
As the designer and manufacturer of precision equipment, only Life Technologies is qualified to perform maintenance and proper repair on your Applied Biosystems®, Invitrogen™, and Ion Torrent™ instruments. When we service your instruments, you tap into a global network of designers, engineers, and scientists who intimately understand your system and are able to rapidly and effectively respond to your support needs. Our Field Service Engineers are highly regarded worldwide for their insight, professionalism, and attention to detail. They receive annual certification training covering current service procedures, along with real-time instruction on the latest diagnostic tools, parts, and updates. We incorporate this devotion to flawless performance and responsiveness into every one of our repair and preventative care plans, along with our consulting services. You can quickly find the ideal service plan, repair choices, scheduled care (planned maintenance, temperature verification, and pure dye calibration), or consulting option from the categories below.
Instrument Service Plans are available for our Research Use Only (RUO) labeled instruments, and our diagnostic (IVD) labeled instruments.