Countess® Cell Counter - Current Owners
Attention - Before You Install
1) Save any data from the csv file you wish to archive:
a) Go to the 'save' menu
b) Press 'view csv file'
c) Press 'save to USB'
2) Start a new CSV file:
a) Go to the save screen
b) Press 'start new CSV'
c) When prompted, press 'OK' to erase previous data and start new csv file
Step 1 - Download and Save to USB
Download the firmware and save it to your Countess® USB drive.
Note: Save directly to your Countess® USB drive, dragging/copying & pasting to your USB drive may result in an error.
a) Save the exe. file to your USB drive
b) Double-click file icon on your USB drive.
c) Click ‘Extract’
d) A total of 5 files should be unzipped onto your USB. Note: the files cannot be in a folder on the USB drive. They must be individual files.
Step 2 - Upload to Your Countess
Step 3 - Calibrate and Restart
|Step 3a. Calibrate (click to enlarge)|
Step 4 - Update Your PC Software
|Updated! Now compatible with Windows 7! In order to view the new Countess® 09/2009 features on your computer, you will also need to install the latest software update.|
Note: The software is not required to run the instrument. Install the software only if you'd like to see the results on your computer and print a summary report.
|Countess® Software Update|
Countess® Cell Counter Extras
|Updated Countess® Manual||Countess® New Features||Countess® Videos|
Countess® IQ/OQ Test Procedures
Compliance with government and international standards recommends documented verification that your instruments are installed and functioning according to the manufacturer’s specifications. Installation Qualification/Operational Qualification (IQ/OQ) procedures are critical to that process. Invitrogen now offers the test procedures necessary to support the IQ/OQ being performed by your own staff.
The Installation Qualification/Operational Qualification (IQ/OQ) testing helps ensure that:
Customers who require verification in quality management systems such as GCP, GLP, GMP or ISO standards.
The IQ/OQ service package includes:
We supply IQ/OQ procedures for the following:
To help maximize the effectiveness of your IQ/OQ procedure, we recommend you do the following prior to the procedure:
Our comprehensive IQ/OQ procedures include the following:
To help ensure optimal performance of your systems and to support compliance, we recommend that you have an IQ/OQ performed at the following times:
The IQ/OQ service should be performed by a qualified member of your staff. Upon completion of the service, you should have recorded evidence that the system meets specified performance criteria, traceable and revision-controlled test procedures.
|4445671||Countess® Automated Cell Counter IQ/OQ User-Performed Test Procedures||1 Package||650 USD|
Countess® Cell Counter Extended Warranty
What is a Countess® Extended Warranty?
OPTION 1: $600.00
At the time of your instrument purchase.
OPTION 2: $600.00
Within one year after the purchase of a Countess® instrument.
Instrument purchase date: October 30, 2008
Extended warranty purchase: on or before October 30, 2009
Your extended warranty period: October 31, 2009 – October 31, 2010 (If you purchase a one-year
OPTION 3: $2,000.00
More than one year after the purchase of a Countess® instrument.
You can still purchase an extended warranty after your original 1-year warranty period has
expired if your Countess® instrument is in good working condition and has neither been
disassembled nor repaired by an unauthorized party.
Instrument purchase: October 30, 2008
Extended warranty purchase: October 31, 2009
Your extended warranty period: November 1, 2009 – November 1, 2010 (If you purchase
a one-year extended warranty).
How Can I Purchase It?
The Countess® extended warranty cannot be purchased online. To purchase, call Invitrogen Customer Service at 1 (800) 955-6288 (for academic and industrial customers) or 1 (888) 584-8929 (for government customers).
|Product||Quantity||Cat. No.||List Price|
|One Year Extended Warranty|
(At time of purchase or within one year of the purchase of Countess® Automated Cell Counter)
|One Year Deferred Warranty|
(More than one year of the purchase of Countess® Automated Cell Counter)
To purchase, call Invitrogen Customer Service at 1 (800) 955-6288 (for academic and industrial customers) or 1 (888) 584-8929 (for government customers). Offer valid in US and Canada only.