Shopping Cart & Checkout
Shopping Cart & Checkout
Technical Resources Contact Product Support Technical Reference Library Product FAQs Manuals & Protocols MSDS, COA & other Support Documents Instrument Repair Software Downloads Contact Order Support Ordering & Web FAQs Events Training
Why do I need a secret question?
Account Management
Technical Resources Contact Product Support Technical Reference Library Product FAQs Manuals & Protocols MSDS, COA & other Support Documents Instrument Repair Software Downloads Contact Order Support Ordering & Web FAQs Events Training Why do I need a secret question? Your secret question is a
How do I sign up for an account with Life Technologies?
Account Management
Once you’ve completed the form you can sign in to your account and start adding items to your cart. Please allow up to 48 hours for validation of your shipping and billing address. You’ll receive an email when you can start placing orders.
Can I make changes to an existing address?
Account Management
Technical Resources Contact Product Support Technical Reference Library Product FAQs Manuals & Protocols MSDS, COA & other Support Documents Instrument Repair Software Downloads Contact Order Support Ordering & Web FAQs Events Training Can I make changes to an existing address? Yes, but only to
How do I change my billing address?
Account Management
Technical Resources Contact Product Support Technical Reference Library Product FAQs Manuals & Protocols MSDS, COA & other Support Documents Instrument Repair Software Downloads Contact Order Support Ordering & Web FAQs Events Training How do I change my billing address? You cannot make changes to
How do I change my contact information
Account Management
Technical Resources Contact Product Support Technical Reference Library Product FAQs Manuals & Protocols MSDS, COA & other Support Documents Instrument Repair Software Downloads Contact Order Support Ordering & Web FAQs Events Training How do I change my contact information? To change your contact
How do I change my default shipping address?
Account Management
Sign in to your account. Go to Account, then Billing & Shipping Addresses. Find the shipping address you want to make your primary and click Edit. Select Make this my Default shipping address, then click save. You should be able to see your change after the page refreshes.
How do I nickname my shipping accounts?
Account Management
Technical Resources Contact Product Support Technical Reference Library Product FAQs Manuals & Protocols MSDS, COA & other Support Documents Instrument Repair Software Downloads Contact Order Support Ordering & Web FAQs Events Training How do I nickname my shipping accounts? Sign in to your account
How do I change my username?
Account Management
Unfortunately, usernames cannot be changed. To create a new username, you’ll need to register online with a new email address. Note that this will create a new account that will not carry over your current Favorites, Cart, and Order History information.
How do I change my password?
Account Management
You can change your password by going to Your Account section and following these steps: 1. Go to the Profile section and click on Change Password. 2. Enter your current password. Then enter your new password. Note that passwords are case-sensitive and must consist of 5-12 alpha-numeric characters
What if I forgot my username and/or password?
Account Management
Technical Resources Contact Product Support Technical Reference Library Product FAQs Manuals & Protocols MSDS, COA & other Support Documents Instrument Repair Software Downloads Contact Order Support Ordering & Web FAQs Events Training What if I forgot my username and/or password? If you forget
How do I change my secret question?
Account Management
Technical Resources Contact Product Support Technical Reference Library Product FAQs Manuals & Protocols MSDS, COA & other Support Documents Instrument Repair Software Downloads Contact Order Support Ordering & Web FAQs Events Training How do I change my secret question? Sign in to Your Account,
How do I request a new shipping address?
Account Management
Click on the Add a New Address button under Billing & Shipping Addresses. Enter your new shipping address in the new address request form. You also can select from any billing addresses that already are associated to your online account. If you need to, you can Add a New Billing Address. Selecting
How do I create a cart?
Shopping Cart & Checkout
Technical Resources Contact Product Support Technical Reference Library Product FAQs Manuals & Protocols MSDS, COA & other Support Documents Instrument Repair Software Downloads Contact Order Support Ordering & Web FAQs Events Training How do I create a cart? To create a new cart, access the carts
How do I check out with my cart?
Shopping Cart & Checkout
At any stage of the checkout process, you can: 1. Click Continue Shopping to return to shopping. 2. Click the back button on any checkout page to make changes. 3. Click Edit My Order at the bottom of the Review Order page of checkout. To start the checkout process, do the following: Enter in any
